Contact Us

Below is a list of our locations and contact information. If you are looking for a specific employee contact please click here to view our leadership directory.

NILP Lawrence Office
20 Ballard Road
Lawrence, MA 01843-1018
Tel: 978-687-4288 Voice/Text Telephone Device (V/TTY)
Fax: 978-689-4488
PCA Fax: 978-687-0283
General Mailbox: Help Desk
Consumer Help Mailbox: iandr@nilp.org
Business Hours:
Monday through Friday
9:00am – 5:00pm (E.T.)

NILP Lowell Office
35 John Street, 2nd Floor
Lowell, MA 01852
Tel: 978-687-4288 Voice/Text Telephone Device (V/TTY)
Fax: 978-455-4999
Business Hours:
Monday through Friday
9:00am – 5:00pm (E.T.)

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Directions to Find Us

Lawrence Office:

From Route 93: Take Route 93 to exit 45. Follow the sign to South Lawrence, which becomes River Road. Go straight on River Road for approximately 1.2 miles until the sign for Ballard Road on the right. Take a right onto Ballard Road and look for NILP sign on the left. Plenty of parking in the rear.

From Route 495: Take Route 495 to Route 93 interchange and take 93 North. Follow to exit 45, then refer to the directions above.

Directions to Lowell Office:

From Route 93: Take the River Road Exit off of Interstate I-93 (from I-93 Northbound, take a right off of the River Road exit 45; from I-93 Southbound, take a left off of the River Road exit 48). Proceed west on River Road (5.8 miles), turn right onto Andover Street (1.4 miles), turn right onto Nesmith Street (0.1 miles), turn left onto East Merrimack Street (0.3 miles), continue onto Kearney Square (0.1 miles), continue onto Merrimack Street (0.1 miles), turn right onto John Street. Destination will be on the right at 35 John Street, 2nd Floor.